Evening Veterinary Client Services Specialist (Locum)

Vicar Operating, Inc. dba VCA; Bakersfield (CA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Paid vacation/sick days

401(k)

Generous employee pet discounts

Job summary

VCA Bakersfield Animal Hospital is seeking a locum (relief) Client Service Representative with at least 1 year of veterinary experience to join our team dedicated to exceptional client service and pet care.

In this role you will greet clients, schedule appointments, discuss fees, process payments, and assist with product recommendations while maintaining medical records and a clean, welcoming reception area.

Qualifications

• Minimum 1 year veterinary experience.
• Strong client service skills and professional appearance.
• Ability to communicate clearly with clients and team members.

Responsibilities

• Greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
• Scheduling and confirming appointments.
• Placing outbound calls for follow-ups and prospective clients.
• Presenting and explaining fees, including processing payments.
• Recommending, selecting, and obtaining products and services, including prescriptions.
• Answering questions regarding products and services, including education on basic pet care.
• Managing medical records, charts, reports and correspondence.
• Hospital maintenance and ensuring the facility is neat and clean.

Skills

Customer service

Communication

Professional demeanor

Job description

VCA Bakersfield Animal Hospital is seeking a locum (relief) Client Service Representative with at least 1 year of veterinary experience to join our team dedicated to exceptional client service and pet care.

In this role you will greet clients, schedule appointments, discuss fees, process payments, and assist with product recommendations while maintaining medical records and a clean, welcoming reception area.