Evening Valet Attendant - Guest Services & Parking

Towne; Houston (TX); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine benefits

401k retirement savings plan

Job summary

Towne Park is seeking a Guest Service Associate to deliver exceptional hospitality to guests, handling parking and luggage assistance with a friendly, efficient approach.

Responsibilities include guiding guests, managing keys and tickets, providing local information, and maintaining accurate records. The role emphasizes safety, professionalism, and a positive guest experience at all times.

Qualifications

• High school diploma or GED is required.
• Requires valid driver’s license for the state of application.
• One month of related experience or training or an equivalent education/experience mix.
• Knowledge of customer service principles.

Responsibilities

• Maintain a pleasant, friendly, and professional demeanor with all guests and co-workers.
• Greet guests within five feet and use guests' last names when interacting.
• Park and retrieve vehicles safely and assist with luggage as needed.
• Provide directions, taxi information, and assist with reservations or inquiries.
• Explain parking rates and issue/collect tickets and keys accurately.
• Complete all tasks efficiently to contribute to a 100% function fulfillment.

Skills

Customer service

English communication

Attentive to guests

Time management

Education

High school diploma or GED

Job description

Towne Park is seeking a Guest Service Associate to deliver exceptional hospitality to guests, handling parking and luggage assistance with a friendly, efficient approach.

Responsibilities include guiding guests, managing keys and tickets, providing local information, and maintaining accurate records. The role emphasizes safety, professionalism, and a positive guest experience at all times.