Evening Store Operations Manager

Food Lion; Charlotte (NC); On-site; USD 45,000 - 65,000; Full time

Job summary

Food Lion in Charlotte, NC is seeking an experienced Department Manager to lead evening operations, supervise staff, and ensure strong customer service. You will oversee daily store functions, staffing, training, and adherence to safety and quality standards.

The role emphasizes operational excellence, loss prevention, and the ability to motivate a diverse team while managing budgets and store performance in a fast-paced retail environment.

Qualifications

• High school diploma or equivalent required.
• Department Manager or equivalent experience required.
• Strong store operations knowledge and merchandising techniques.
• Excellent interpersonal and communication skills.
• Ability to lead across multiple departments and train staff.
• Able to meet age and physical requirements and comply with safety standards.

Responsibilities

• Assist Store Manager with day-to-day store operations.
• Hire, train, and develop store associates.
• Manage performance through coaching, appraisal and disciplinary actions.
• Maintain high customer service and store presentation standards.
• Control store funds and assets; ensure safety and security compliance.
• Utilize reports and scheduling tools to meet budgets and goals.
• Drive sales through service excellence and loss prevention actions.
• Ensure compliance with company policies and regulatory requirements.

Skills

Store operations

People leadership

Customer service

Coaching & development

Communication

Education

High School diploma or equivalent

Tools

ACIS scheduling software

Job description

Food Lion in Charlotte, NC is seeking an experienced Department Manager to lead evening operations, supervise staff, and ensure strong customer service. You will oversee daily store functions, staffing, training, and adherence to safety and quality standards.

The role emphasizes operational excellence, loss prevention, and the ability to motivate a diverse team while managing budgets and store performance in a fast-paced retail environment.