Evening Store Leader - Operations, Guest Service & Coaching

Food Lion; Chesapeake (VA); On-site; USD 65,000 - 90,000; Full time

Job summary

Food Lion in Chesapeake, VA is seeking an experienced Department Manager to lead evening store operations, ensuring safety, quality and outstanding customer service. You will drive staff performance, coach associates, and manage inventory and compliance with company standards.

The role emphasizes recruiting, training and developing team members, maintaining loss prevention, and delivering Food Lion’s budgeted financial and operational results in a dynamic store environment.

Qualifications

• High school graduate or equivalent.
• Department Manager or equivalent experience required.
• Strong understanding of store operations and total store merchandising techniques.
• Excellent interpersonal, customer service and communication skills.
• Excellent organizational skills and a demonstrated ability to lead multiple tasks.

Responsibilities

• Assist the Store Manager and Assistant Store Manager with day-to-day operations.
• Hire, train, and develop associates.
• Manage performance through coaching, appraisals, and disciplinary actions.
• Maintain enthusiastic customer service and a fast, easy shopping experience.
• Provide leadership to promote Food Lion’s guiding principles and values.
• Ensure control of store funds and assets and compliance with safety standards.
• Oversee staffing across departments to meet business needs.

Skills

Store operations

Leadership

Customer service

Communication

Organizational skills

Education

High school diploma

Job description

Food Lion in Chesapeake, VA is seeking an experienced Department Manager to lead evening store operations, ensuring safety, quality and outstanding customer service. You will drive staff performance, coach associates, and manage inventory and compliance with company standards.

The role emphasizes recruiting, training and developing team members, maintaining loss prevention, and delivering Food Lion’s budgeted financial and operational results in a dynamic store environment.