Evening Store Leader — Operations & Customer Experience

Food Lion; Kentucky; On-site; USD 52,000 - 70,000; Full time

Job summary

Food Lion is seeking an evening operations leader to oversee store activities after hours, ensuring merchandise quality and customer service standards are met. You will lead and coach associates, manage schedules, and uphold safety and food safety requirements across departments.

Ideal candidates have strong leadership, excellent communication skills, and a track record of improving store performance while adhering to company policies and regulatory guidelines.

Qualifications

• Strong interpersonal and communication skills required.
• Ability to lead and motivate associates across departments.
• Excellent organizational and time-management abilities.
• Desire to uphold Food Lion's safety, quality and service standards.

Responsibilities

• Assist Store Manager with day-to-day store operations.
• Hire, train and develop store associates.
• Manage performance through coaching and reviews.
• Maintain customer-focused atmosphere and fast, easy service.
• Provide leadership reflecting Food Lion's guiding principles and values.
• Ensure safeguarding of cash, assets and inventory.

Skills

Leadership

Customer service

Communication

Organizational skills

Problem solving

Staff development

Education

High school diploma or equivalent

Job description

Food Lion is seeking an evening operations leader to oversee store activities after hours, ensuring merchandise quality and customer service standards are met. You will lead and coach associates, manage schedules, and uphold safety and food safety requirements across departments.

Ideal candidates have strong leadership, excellent communication skills, and a track record of improving store performance while adhering to company policies and regulatory guidelines.