Evening Store Operations Leader

Food Lion; Ravenel (SC); On-site; USD 52,000 - 76,000; Full time

Job summary

Food Lion is seeking an Evening Store Manager in Ravenel, SC to lead daily store operations, ensure product quality and presentation, and deliver outstanding customer service.

You will hire, train and develop associates, manage performance, and drive safety, security and food safety standards while meeting budgeted goals. Lead a multi-department team and optimize schedules to maximize sales.

Qualifications

• High school graduate or equivalent.
• Department Manager or equivalent experience required.
• Strong understanding of store operations and total store merchandising techniques.
• Excellent interpersonal, customer service and communication skills.
• Excellent organizational skills and the ability to learn multiple tasks and technical requirements.

Responsibilities

• Assist the Store Manager and Assistant Store Manager with the day-to-day operations of the entire store.
• Responsible for hiring, training, and developing associates.
• Manage performance through performance management, coaching, appraisal and disciplinary efforts.
• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast and easy customer service.
• Provide leadership and motivation within the store to promote Foods Lion's Guiding Principles, Core Values, Vision and Strategy.
• Ensure proper control of all store funds and company assets.
• Observe and correct unsafe conditions that could cause associate or customer accidents.
• Observe and ensure compliance with company guidelines, policies, standard practices, security, safety, and food safety standards.
• Understand and use company tools such as; financial reports, ACIS, scheduling, productivity, ordering (CAO), and business information systems.
• Support the achievement of store budgeted financial and operating results.
• Maximize sales through excellent customer service and minimize shrink through proper utilization of Standard Practices to ensure that inventory and moneys are accounted for; provides coaching for associates to recognize and prevent losses.
• Ensure store conditions, customer service and satisfaction, product quality, freshness, availability, variety and execution of all policies and procedures.
• Ensure compliance with local, state and federal regulations.
• Ensure that staffing schedules across departments meet the business needs.
• Constant interaction with associates; ensure associates understand Food Lion's expectations and have the tools and training to be successful.
• Successfully complete CBT, Training Packet and Training Aid courses.
• Perform all other duties and projects as assigned

Skills

Leadership

Customer service

Communication

Organizational skills

Problem solving

Adaptability

Education

High school diploma or equivalent

Tools

ACIS

Scheduling software

Point of Sale systems

Job description

Food Lion is seeking an Evening Store Manager in Ravenel, SC to lead daily store operations, ensure product quality and presentation, and deliver outstanding customer service.

You will hire, train and develop associates, manage performance, and drive safety, security and food safety standards while meeting budgeted goals. Lead a multi-department team and optimize schedules to maximize sales.