Evening Store Leader — Retail Operations

Food Lion; Ladson (SC); Presencial; USD 42.000 - 66.000; Jornada completa

Descripción de la vacante

Food Lion in Ladson, SC is seeking an experienced Store Operations Leader to supervise evening store functions and drive high standards in service, product quality, and safety. You will guide assistants, hire and mentor associates, and oversee adherence to procedures that protect assets and ensure customer satisfaction.

The role emphasizes leadership, training, and execution of Food Lion’s standards, with accountability for safety, inventory control, and regulatory compliance in a fast-paced

Formación

• High school graduate or equivalent.
• Department Manager or equivalent experience required.
• Strong understanding of store operations and total store merchandising techniques.

Responsabilidades

• Assist the Store Manager and Assistant Store Manager with the day-to-day operations of the entire store.
• Responsible for hiring, training, and developing associates.
• Manage performance through performance management, coaching, appraisal and disciplinary efforts.
• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast and easy customer service.
• Provide leadership and motivation within the store to promote a culture reflective of Food Lion's Guiding Principles, Core Values, Vision and Strategy.
• Ensure proper control of all store funds and company assets.
• Observe and correct all unsafe conditions that could cause associate or customer accidents.
• Observe and ensure compliance with company guidelines, policies, standard practices, security, safety, and food safety standards.
• Understand and use company tools such as; financial reports, ACIS, scheduling, productivity, ordering, and business information systems.
• Support the achievement of store budgeted financial and operating results.
• Maximize sales through excellent customer service and minimize shrink through proper utilization of Standard Practices to ensure that inventory and moneys are accounted for; coaching for associates to prevent losses.
• Ensure store conditions, customer service and satisfaction, product quality, freshness, availability, variety and execution of all policies and procedures.
• Ensure compliance with local, state and federal regulations.
• Ensure staffing schedules across departments meet business needs.
• Interact with associates; ensure training and expectations are understood.
• Complete CBT, Training Packet and Training Aid courses.
• Perform all other duties and projects as assigned

Conocimientos

Leadership

Customer service

Store operations

Communication skills

Training and development

Educación

High school diploma or equivalent

Descripción del empleo

Food Lion in Ladson, SC is seeking an experienced Store Operations Leader to supervise evening store functions and drive high standards in service, product quality, and safety. You will guide assistants, hire and mentor associates, and oversee adherence to procedures that protect assets and ensure customer satisfaction.

The role emphasizes leadership, training, and execution of Food Lion’s standards, with accountability for safety, inventory control, and regulatory compliance in a fast-paced