Grocery Department Manager — Lead, Train & Drive Store Ops

Food Lion; Chesapeake (VA); On-site; USD 55,000 - 75,000; Full time

Job summary

Food Lion is seeking a Grocery Department Manager in Chesapeake, VA to lead daily store operations and drive sales goals. You will hire, train, and coach department staff, manage labor and stock, and ensure food safety and quality standards across the department.

The role requires strong leadership, exceptional customer service, and the ability to analyze financial and operational data to meet budgeted targets.

Qualifications

• High school diploma or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Good understanding of store operations preferred.
• Ability to lead and direct others.
• Must be able to meet physical requirements and be certified as Food Safety Manager or obtain certification within 90 days.

Responsibilities

• Manage the Grocery Department, including hiring, training and developing department associates.
• Supervise performance and conduct performance appraisals for direct reports.
• Daily management of labor and coaching of associates to meet productivity targets.
• Provide leadership and promote company culture and values.
• Support achievement of budgeted financial and operating results.
• Maintain a positive customer experience with fast, friendly service.
• Ensure department appearance, sanitation, safety and guidelines are followed.
• Monitor inventory, ordering, and use of company tools and systems.
• Complete required CBT and training programs.

Skills

Customer service

Interpersonal skills

Communication

Leadership ability

Organizational skills

Education

High school diploma or equivalent

Food Safety Manager certification

Tools

ACIS

Scheduling software

CAO

Business information systems

Job description

Food Lion is seeking a Grocery Department Manager in Chesapeake, VA to lead daily store operations and drive sales goals. You will hire, train, and coach department staff, manage labor and stock, and ensure food safety and quality standards across the department.

The role requires strong leadership, exceptional customer service, and the ability to analyze financial and operational data to meet budgeted targets.