Evening Shift Supervisor — Lead Team & Grow

Dunkin'; Woonsocket (RI); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Up to $18/hour

Tips

Free coffee & meals

Growth opportunities

Paid time off

Supplemental income

Management training

Job summary

Dan's Management Co. in Rhode Island seeks P.M. Supervisors to coach Dunkin Restaurant Team Members, ensuring brand standards, guest service and smooth end-of-day closure. You will set goals, assign tasks and provide timely feedback to the team.

Requirements include fluent English, ability to handle money, and availability nights, weekends and holidays. The franchisee offers growth opportunities and a range of benefits such as discount programs and training opportunities.

Qualifications

• Fluent in English.
• Capable of counting money and making change.
• Must be a minimum of 18 years of age and have reliable transportation.
• Nights, weekends and holiday are required.

Responsibilities

• Strong guest focus - greets and serves guests while providing excellent customer service.
• Anticipates and understands guest needs and strives to exceed expectations.
• Delegates tasks, maintains quality and quantity of all products during shifts.
• Welcome and assist in training of new crew members.
• Properly handle customer complaints, resolve guest issues quickly and with a sense of urgency.
• Follows direction, works well and interacts with others respectfully with a team approach.
• Maintains clean workstations, guest areas, and exterior as needed.
• Operates coffee, sandwich, ovens and other equipment to prepare, package and deliver menu items.
• POS transactions include entering orders and collecting payment with accuracy.
• Performs additional functions (essential or otherwise) which may be assigned as needed.

Skills

Fluent English

Cash handling

Reliable transportation

Age 18+

Evenings/weekends

Job description

Dan's Management Co. in Rhode Island seeks P.M. Supervisors to coach Dunkin Restaurant Team Members, ensuring brand standards, guest service and smooth end-of-day closure. You will set goals, assign tasks and provide timely feedback to the team.

Requirements include fluent English, ability to handle money, and availability nights, weekends and holidays. The franchisee offers growth opportunities and a range of benefits such as discount programs and training opportunities.