Evening Shift Leader - Fast-Track to Management

Dunkin'; Coventry (RI); On-site; USD 15,000 - 25,000; Full time

Benefits offered by this job

Potential earning up to $18 per hour

Tips!! generous customers

Free coffee, donuts, and an Employee M

Opportunity for growth and advancement

Paid time off

Supplemental income opportunities

Management training program

Average 30 hours per week

Job summary

Dan's Management Co., a Dunkin franchisee serving Rhode Island and Connecticut, seeks P.M. Supervisors to coach Dunkin Restaurant Team Members, deliver great guest service, and prepare stores for end-of-day closure. You will set goals, assign tasks, and motivate others with timely feedback.

Responsibilities include welcoming guests, resolving issues with urgency, maintaining cleanliness, operating coffee and ovens, and handling POS transactions. Nights, weekends, and holidays required.

Qualifications

• Fluent in English.
• Capable of counting money and making change.
• Must be a minimum of 18 years of age and have reliable transportation.
• Nights, weekends and holidays are required.

Responsibilities

• Strong guest focus - greets and serves guests while providing excellent customer service.
• Anticipates and understands guest needs and strives to exceed expectations.
• Delegates tasks, maintains quality and quantity of all products during shifts.
• Welcome and assist in training of new crew members.
• Properly handle customer complaints, resolve guest issues quickly and with a sense of urgency.
• Follows direction, works well and interacts with others respectfully with a team approach.
• Maintains clean workstations, guest areas, and exterior as needed.
• Operates coffee, sandwich, ovens and other equipment to prepare, package and deliver menu items.
• POS transactions include entering orders and collecting payment with accuracy.
• Performs additional functions (essential or otherwise) which may be assigned as needed.

Skills

Fluent in English

Counting money

18+ years old

Reliable transportation

Nights weekends holidays

Job description

Dan's Management Co., a Dunkin franchisee serving Rhode Island and Connecticut, seeks P.M. Supervisors to coach Dunkin Restaurant Team Members, deliver great guest service, and prepare stores for end-of-day closure. You will set goals, assign tasks, and motivate others with timely feedback.

Responsibilities include welcoming guests, resolving issues with urgency, maintaining cleanliness, operating coffee and ovens, and handling POS transactions. Nights, weekends, and holidays required.