Evening Shift Leader — Grow with a People-First Team, PTO

Dunkin'; Wyoming (RI); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Potential earnings up to $18 per hour

Tips!! We have generous customers!

Free coffee, donuts, and an Employee 1

Employee Meal during shift

Opportunity for growth and advancement

Paid time off

Supplemental income opportunities

Management training program

Job summary

Dan's Management Co. is seeking a P.M. Supervisor to coach Dunkin Restaurant Team Members, ensure top guest service, and uphold brand standards. You will set goals, assign tasks, and motivate staff during shifts, helping the store close smoothly.

The role emphasizes coaching, training, and maintaining quality while delivering fast, friendly service in a high-volume Dunkin environment.

Qualifications

• Minimum age 18 and reliable transportation.
• Availability to work nights, weekends and holidays.
• Experience in customer service is a plus.

Responsibilities

• Greet guests and provide excellent service.
• Delegate tasks and supervise crew during shifts.
• Train new team members and provide feedback.
• Handle customer complaints promptly and professionally.
• Maintain clean workstations and guest areas.
• Operate cafe equipment and cash register to process orders.
• Ensure adherence to brand standards and safety guidelines.
• Perform additional duties as needed.

Skills

Fluent in English

Guest service

Team leadership

Cash handling

Customer focus

Job description

Dan's Management Co. is seeking a P.M. Supervisor to coach Dunkin Restaurant Team Members, ensure top guest service, and uphold brand standards. You will set goals, assign tasks, and motivate staff during shifts, helping the store close smoothly.

The role emphasizes coaching, training, and maintaining quality while delivering fast, friendly service in a high-volume Dunkin environment.