Evening Shift Leader — Grow, Train & Earn Up to $18/hr

Dunkin'; Providence (RI); On-site; USD 20,664,000 - 24,797,000; Full time

Benefits offered by this job

Potential earning up to $18 per hour

Tips!! We have generous customers

Free coffee, donuts, and an Employee 0

Opportunity for growth and advancement

Paid time off

Supplemental income opportunities

Management training program to those 0

Job summary

Dan's Management Co. is a Dunkin franchisee based in Rhode Island, providing immediate team supervision and leadership on shift. This role focuses on coaching crew, ensuring brand standards, and delivering exceptional guest service throughout a busy shift.

The position requires customer-focused, reliable individuals who can manage cash, train new staff, and maintain a clean, efficient work environment. It is part of a full-time schedule with growth opportunities within the franchisee network.

Qualifications

• Fluent in English.
• Capable of counting money and making change.
• Must be a minimum of 18 years of age and have reliable transportation.
• Nights, weekends and holiday are required.

Responsibilities

• Strong guest focus - greets and serves guests while providing excellent customer service.
• Anticipates and understands guest needs and strives to exceed expectations.
• Delegates tasks, maintains quality and quantity of all products during shifts.
• Welcome and assist in training of new crew members.
• Properly handle customer complaints, resolve guest issues quickly and with a sense of urgency.
• Follows direction, works well and interacts with others respectfully with a team approach.
• Maintains clean workstations, guest areas, and exterior as needed.
• Operates coffee, sandwich, ovens and other equipment to prepare, package and deliver menu items.
• POS transactions include entering orders and collecting payment with accuracy.
• Performs additional functions (essential or otherwise) which may be assigned as needed.

Skills

Fluent in English

Counting money

18+ years old

Reliable transportation

Nights weekends holidays

Job description

Dan's Management Co. is a Dunkin franchisee based in Rhode Island, providing immediate team supervision and leadership on shift. This role focuses on coaching crew, ensuring brand standards, and delivering exceptional guest service throughout a busy shift.

The position requires customer-focused, reliable individuals who can manage cash, train new staff, and maintain a clean, efficient work environment. It is part of a full-time schedule with growth opportunities within the franchisee network.