Evening Shift Leader: Lead Team & Guest Service

Smoothie King (SKFI); Pflugerville (TX); On-site; USD 21,000 - 27,000; Full time

Benefits offered by this job

Quarterly incentive bonus

Tips included

Job summary

Smoothie King in Pflugerville, TX is seeking a Team Captain to lead shifts, guide Crew Members, and maintain high standards of guest service. You’ll set goals, run a daily huddle, and ensure consistency in speed, quality, and cleanliness.

The role emphasizes coaching, accountability, and a positive, service‑oriented store culture. Ideal candidates have at least 6 months in guest service, leadership experience, and a proven ability to manage fast‑paced operations while delivering a welcoming

Qualifications

• Minimum of 6 months of guest service experience in a restaurant or retail environment.
• Proven ability to lead and direct a team in a fast-paced environment.
• Prior leadership experience at work or school organizations preferred.

Responsibilities

• Lead shifts as team captain, setting pace and standards for the team.
• Create and deliver a shift huddle to communicate goals for the shift.
• Ensure proper role assignment and smooth operations.
• Provide coaching and support to Crew Members and enforce uniforms and daily tasks.

Skills

Leadership

Guest service

Team management

Communication

Job description

Smoothie King in Pflugerville, TX is seeking a Team Captain to lead shifts, guide Crew Members, and maintain high standards of guest service. You’ll set goals, run a daily huddle, and ensure consistency in speed, quality, and cleanliness.

The role emphasizes coaching, accountability, and a positive, service‑oriented store culture. Ideal candidates have at least 6 months in guest service, leadership experience, and a proven ability to manage fast‑paced operations while delivering a welcoming