Shift Supervisor — Coffee, Service & Team Leadership

Dunkin' Donuts; Kent (OH); Hybrid; USD 27,000 - 36,000; Full time

Benefits offered by this job

Weekly Pay

Flexible Schedule

Shift Meal Discount

Best-in-Class Training

Advancement Opportunities

401(k) Retirement Program

Paid Time Off

Well-Being Program

Employee Assistance Program

Recognition Program

Job summary

Dunkin' Donuts is hiring a Shift Manager to oversee daily restaurant operations and to support the management team with coaching and staff performance. You will supervise on a shift-by-shift basis and help ensure tasks are completed efficiently while maintaining guest satisfaction.

The role emphasizes leadership, time management, and a strong commitment to service. Competitive benefits are available with the position, including growth opportunities and a supportive team environment.

Qualifications

• Prefer previous management experience in retail, restaurant, or hospitality.
• Must be 18 years of age or older.
• Strong time management, attention to detail, and guest service skills.

Responsibilities

• Supervise restaurant operations on a shift-by-shift basis.
• Assist management with team member support and coaching to ensure tasks are performed effectively.

Skills

Shift management

Retail hospitality

Guest service

Time management

Job description

Dunkin' Donuts is hiring a Shift Manager to oversee daily restaurant operations and to support the management team with coaching and staff performance. You will supervise on a shift-by-shift basis and help ensure tasks are completed efficiently while maintaining guest satisfaction.

The role emphasizes leadership, time management, and a strong commitment to service. Competitive benefits are available with the position, including growth opportunities and a supportive team environment.