Evening Shelter Navigator & Support Specialist

Pine Street Inn; Boston (MA); On-site; USD 29,480 - 41,328; Full time

Job summary

Pine Street Inn is seeking a Guest Services Specialist to provide direct care for shelter guests in Boston. The role includes aiding in housing pathways and connecting guests with vital resources including substance abuse and mental health support. Candidates should have at least one year of experience in Human Services and a High School diploma or GED.

This full-time position offers a competitive hourly wage of $21.40 - $30.00 based on experience and requires working 100% on-site.

Qualifications

• Minimum of one year of experience in the Human Services field.
• Knowledge of issues pertaining to the homeless population.
• Ability to administer Narcan and CPR in a work setting.

Responsibilities

• Provide direct care to guests and respond to their needs in a timely manner.
• Assist guests in connecting with necessary resources.
• Document relevant data into the HMIS system as per agency policy.

Skills

Bilingual English/Spanish

Knowledge of Addiction and Recovery

Effective Communication

Education

High School diploma or GED

Job description

Pine Street Inn is seeking a Guest Services Specialist to provide direct care for shelter guests in Boston. The role includes aiding in housing pathways and connecting guests with vital resources including substance abuse and mental health support. Candidates should have at least one year of experience in Human Services and a High School diploma or GED.

This full-time position offers a competitive hourly wage of $21.40 - $30.00 based on experience and requires working 100% on-site.