Service Advisor II — Evening/2nd Shift with $5k Premium

JX Enterprises, Inc; Elmhurst (IL); On-site; USD 52,000 - 70,000; Full time

Job summary

JX Enterprises, Inc. invites you to apply for the Service Advisor II position in Elmhurst, IL. You will play a key role in delivering excellent customer service, coordinating shop workflow, and producing detailed repair estimates for customers and insurers.

The role offers a Monday–Friday schedule from 3:00pm to Midnight with a $5,000 yearly shift premium. The ideal candidate has automotive repair experience, strong computer skills, and a valid driver’s license (CDL a plus or ability to obtain).

Qualifications

• High school diploma or equivalent.
• At least two years automotive repair facility or heavy-duty truck experience preferred.
• Intermediate computer skills in Windows.
• Valid driver’s license; CDL required, or ability to obtain.
• Dependable and reliable attendance required.

Responsibilities

• Independent Dispatch & Scheduling: schedule repair orders and assign to shop staff to maintain workflow.
• Diagnostic Documentation: document repair requirements with photos and notes for estimates.
• Customer Communication & Estimating: prepare comprehensive estimates and update customers on timelines and costs.
• Insurance & Authorization: coordinate with customers and carriers for approvals and claims documentation.
• Billing & Inventory Control: handle invoicing and monitor parts/inventory to prevent delays.

Skills

Automotive repair experience

Windows proficiency

Valid driver’s license

CDL eligibility

Education

High school diploma or equivalent

Job description

JX Enterprises, Inc. invites you to apply for the Service Advisor II position in Elmhurst, IL. You will play a key role in delivering excellent customer service, coordinating shop workflow, and producing detailed repair estimates for customers and insurers.

The role offers a Monday–Friday schedule from 3:00pm to Midnight with a $5,000 yearly shift premium. The ideal candidate has automotive repair experience, strong computer skills, and a valid driver’s license (CDL a plus or ability to obtain).