Evening Server | Fine Dining Guest Experience

StepStone Hospitality; Charlotte (NC); Hybrid; USD 25,000 - 35,000; Full time

Job summary

Le Meridien | Sheraton Charlotte Hotel in Charlotte, NC is seeking a motivated and friendly Food & Beverage team member to join our event-focused service staff. This role focuses on delivering exceptional guest experiences and seamless service throughout events.

You will greet guests, present menus, take and relay orders, assist seating, and ensure professional service from start to finish while adhering to safety and cash handling procedures.

Qualifications

• Ability to work independently and remain motivated.
• Smile
• Proven working experience in relevant field
• Helpful with customer service
• Professionalism along with speed and attention to detail

Responsibilities

• Greet guests warmly and assist in seating guests as needed.
• Present menu, answer questions, and suggest food, service, wines and preparations.
• Memorize menu selections and daily specials; know basic ingredients.
• Write or memorize orders and relay to kitchen/bar via POS.
• Observe guests to fulfill requests and manage checkout and payments.
• Ladle soup, portion desserts, brew coffee, and maintain service counters.
• Assist in cleaning and wiping down service and prep areas; maintain cash handling procedures.
• Follow health and safety regulations and company policies.

Skills

Customer service

Attention to detail

Professionalism

Independence

Friendly demeanor

Motivation

Smile

Job description

Le Meridien | Sheraton Charlotte Hotel in Charlotte, NC is seeking a motivated and friendly Food & Beverage team member to join our event-focused service staff. This role focuses on delivering exceptional guest experiences and seamless service throughout events.

You will greet guests, present menus, take and relay orders, assist seating, and ensure professional service from start to finish while adhering to safety and cash handling procedures.