Hotel Restaurant Server | Guest Experience & Wine Pairings

Le Meridien & Sheraton Charlotte Hotels

Charlotte (NC)

On-site

USD 17,000 - 25,000

Full time

5 days ago

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Job summary

Le Meridien | Sheraton Charlotte Hotel is seeking a friendly and energetic Food & Beverage team member to join our dynamic operation. You will greet guests, assist with seating, and guide them through menu and wine selections with enthusiasm.

The role requires excellent English communication, a professional demeanor, and the ability to work full-time with flexible AM/PM shifts. You will collaborate with kitchen and service staff, maintain service standards, and ensure guest satisfaction

Qualifications

Proven working experience in relevant field.
Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.

Responsibilities

Greet guests warmly and assist host/hostess with seating as needed.
Present menu, answer questions, and suggest food and wine options.
Memorize menu items and daily specials; be familiar with ingredients.
Use proper etiquette and serve guests in a courteous manner.
Relay orders to kitchen and service bar using the POS system.
Observe guests and fulfill additional requests; manage guest checkout.
Total bills and handle payments or direct to cashier.
Maintain cleanliness of service areas and prep areas; reset counters after courses.
Follow cash handling procedures and health/safety regulations.