Evening Retail Operations Manager in Training

Hannaford Supermarkets; City of Albany (NY); On-site; USD 26,000 - 37,000; Full time

Job summary

Hannaford Supermarkets in Albany, NY, is seeking a Store Manager to lead retail operations for the assigned department and drive performance, service, and presentation. You will build associate and customer relations, supervise safety and sanitation, and manage assets according to Hannaford policies.

The role requires leadership across multiple departments, strong merchandising sense, and a commitment to food safety standards. Great communication and scheduling skills are essential.

Qualifications

• Strong understanding of store operations and total store merchandising techniques.
• Excellent interpersonal, customer service and communication skills.
• Excellent organizational skills and a demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Demonstrated good judgement solving problems, making decisions, handling complaints, arbitrating disputes and resolving grievances.
• Desire and ability to lead and manage associates throughout multiple departments.
• College degree or equivalent preferred.
• Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a "Certified Food Safety Manager" or achieve accreditation within 90 days.

Responsibilities

• Foster a positive and inclusive environment to retain associates and customers.
• Ensure that all quality standards are met.
• Manage department operations in accordance with established department standard practices.
• Ensure the maintenance of the department's appearance and presentation.
• Hire, train and develop associates to meet the department needs.
• Attain departmental financial objectives.
• Supervise performance of all duties and responsibilities of all assigned department associates.
• Role model outstanding friendly customer service.
• Use good judgement in delegation, assignment, and follow-up for efficient performance.
• Ensure maintenance of records of production, shrink, sales and inventory.

Skills

Store operations

Customer service

Leadership

Communication

Problem solving

Education

College degree

Food safety certification

Tools

POS systems

Scheduling software

Job description

Hannaford Supermarkets in Albany, NY, is seeking a Store Manager to lead retail operations for the assigned department and drive performance, service, and presentation. You will build associate and customer relations, supervise safety and sanitation, and manage assets according to Hannaford policies.

The role requires leadership across multiple departments, strong merchandising sense, and a commitment to food safety standards. Great communication and scheduling skills are essential.