Evening Retail Ops Leader in Training

Hannaford; United States; On-site; USD 26,000 - 37,000; Full time

Job summary

Hannaford is seeking a qualified Department Manager to lead retail operations in a dynamic store environment. This role focuses on team development, quality standards, and merchandising excellence to deliver strong customer service and store performance.

The position requires experience managing associates, understanding financial objectives, and ensuring compliance with food safety and sanitation standards. Applicants should be ready to maintain high store appearance and operational controls.

Qualifications

• Strong understanding of store operations and total store merchandising techniques.
• Excellent interpersonal, customer service and communication skills.
• Excellent organizational skills and ability to learn multiple tasks and technical requirements of the job.
• Demonstrated good judgement solving problems, making decisions, handling complaints, arbitrating disputes and resolving grievances.
• Desire and ability to lead and manage associates throughout multiple departments.
• Department Manager or equivalent experience required.
• Accreditation as a Certified Food Safety Manager or ability to achieve within 90 days of employment.

Responsibilities

• Foster a positive and inclusive environment to retain associates and customers.
• Ensure that all quality standards are met.
• Manage department operations in accordance with established department standard practices.
• Ensure the maintenance of the department's appearance and presentation.
• Hire, train and develop associates to meet the department needs.
• Attain departmental financial objectives.
• Supervise performance of all duties and responsibilities of all assigned department associates.
• Role model outstanding friendly customer service.
• Use good judgement in delegation, assignment, and follow-up for efficient performance of the department.
• Maintain accurate records of production, shrink, sales and inventory.

Skills

Store operations

Customer service

Organizational skills

Judgement / problem solving

Leadership / staff management

Education

College degree or equivalent preferred

Certified Food Safety Manager accreditation within 90 days

Job description

Hannaford is seeking a qualified Department Manager to lead retail operations in a dynamic store environment. This role focuses on team development, quality standards, and merchandising excellence to deliver strong customer service and store performance.

The position requires experience managing associates, understanding financial objectives, and ensuring compliance with food safety and sanitation standards. Applicants should be ready to maintain high store appearance and operational controls.