Evening Residence Desk Associate

Capstone On Campus Management; Norfolk (VA); On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

Comprehensive benefits package

Job summary

Capstone On-Campus Management seeks a Desk Assistant at Norfolk State University in Spartan Suites. The role supports residents and guests, manages calls, and assists with events and desk operations in a 32-hour weekly evening schedule.

The position requires a high school diploma or GED, strong customer service and communication skills, and the ability to work independently while following university policies. Comprehensive benefits are provided.

Qualifications

• High school diploma or GED required.
• Experience at an office or service desk is preferred.
• Strong customer service and communication abilities are essential.
• Ability to follow policies and respond to inquiries professionally.

Responsibilities

• Serve as primary contact for residents and guests.
• Answer calls, take messages, and route to the proper staff.
• Assist with events, desk setup/breakdown, and mail handling.
• Enforce university policies after hours and report issues.
• Maintain desk area, signs, and bulletin boards.
• Support with clerical duties and data entry when needed.

Skills

Customer service

Communication skills

Interpersonal skills

Multitasking

Education

High school diploma or GED

Job description

Capstone On-Campus Management seeks a Desk Assistant at Norfolk State University in Spartan Suites. The role supports residents and guests, manages calls, and assists with events and desk operations in a 32-hour weekly evening schedule.

The position requires a high school diploma or GED, strong customer service and communication skills, and the ability to work independently while following university policies. Comprehensive benefits are provided.