Evening Desk Assistant — Resident Services & Events

Capstone On Campus Management Llc; Norfolk (VA); In loco; USD 22.000 - 23.000; Tempo pieno

Vantaggi offerti da questo lavoro

Comprehensive benefits package

Descrizione del lavoro

Capstone On-Campus Management Llc in Norfolk, VA is seeking a Desk Assistant to be the front line for Spartan Suites, handling resident inquiries, visitors, and routine duties with a strong focus on customer experience.

The role requires being present during 4:30pm–12:30am from Thursday to Sunday, with a 32-hour work week and a comprehensive benefits package. No extensive travel; on-site campus environment.

Competenze

• High school diploma or GED required.
• Experience at an office or service desk preferred.
• Strong customer service and communication skills.
• Ability to follow policies, after-hours and emergency protocols.
• Ability to lift up to 35 pounds and work 4:30pm–12:30am Thu–Sun.

Mansioni

• Primary contact for residents’ needs and issues.
• Answer calls and forward to appropriate personnel.
• Provide directions and information to residents/visitors.
• Assist with events and projects.
• Set up and break down program spaces.

Conoscenze

Customer service

Communication

Interpersonal skills

Clerical duties

Formazione

High school diploma or GED

Descrizione del lavoro

Capstone On-Campus Management Llc in Norfolk, VA is seeking a Desk Assistant to be the front line for Spartan Suites, handling resident inquiries, visitors, and routine duties with a strong focus on customer experience.

The role requires being present during 4:30pm–12:30am from Thursday to Sunday, with a 32-hour work week and a comprehensive benefits package. No extensive travel; on-site campus environment.