Patient Access Navigator

Medical University of South Carolina; Orangeburg (SC); On-site; USD 21,000 - 30,000; Full time

Job summary

The Medical University of South Carolina is seeking a Registration Clerk to support both outpatient and inpatient registration processes. The role focuses on delivering excellent patient-centered service, verifying financial eligibility, and guiding patients and families through the admissions workflow.

Ideal candidates have a high school diploma and at least one year of customer service experience, with preferred familiarity with hospital information systems to improve patient flow and accuracy

Qualifications

• High school diploma or GED required.
• 1 year of customer service experience.
• Experience with hospital information systems preferred.

Responsibilities

• Perform outpatient and inpatient registration functions.
• Provide general information to hospital users, patients, and families.
• Ensure patients meet financial requirements.
• Provide excellent patient-focused customer service and communicate with service delivery areas to maximize patient flow.

Skills

Customer service

Hospital information systems

Education

High school diploma or GED

Tools

None

Job description

The Medical University of South Carolina is seeking a Registration Clerk to support both outpatient and inpatient registration processes. The role focuses on delivering excellent patient-centered service, verifying financial eligibility, and guiding patients and families through the admissions workflow.

Ideal candidates have a high school diploma and at least one year of customer service experience, with preferred familiarity with hospital information systems to improve patient flow and accuracy