Evening Patient Flow Coordinator

Partner's Healthcare; Somerville (MA); On-site; USD 27,000 - 39,000; Full time

Job summary

Mass General Brigham Incorporated in Somerville, MA seeks a Unit Coordinator to support patient flow and clinical staff. You will coordinate admissions, discharges, and transfers, and manage confidential patient information with a focus on exceptional customer service.

You will work with nursing on day-to-day operations, schedule tests and transport, and enter accurate EMR data. Strong communication and organizational skills are essential.

Qualifications

• High school diploma required; associates degree preferred.
• NAHUC certification preferred.
• 2+ years of administrative support experience.
• Proficiency with MS Office.
• Knowledge of medical terminology.

Responsibilities

• Performs clerical duties to assist in the general administration of the floor or unit.
• Greets and interacts with patients, families, visitors and coworkers professionally.
• Receives, prioritizes, organizes and manages information at the central nursing station and throughout the unit.
• Schedules consultations, tests, procedures, and patient transport to other departments.
• Enters into electronic medical record accurate and timely information about admissions, discharges and transfers to facilitate efficient patient throughput.
• Contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location; uses designated process for identifying and facilitating repairs.
• May assist manager with payroll duties or scheduling of staff, or supervision of unit secretaries.

Skills

Verbal communication

Written communication

Interpersonal skills

Organizational skills

Attention to detail

Multitasking

Adaptability

Education

High School Diploma or Equivalent

Associate's Degree preferred

NAHUC Certification (Certified Health Unit Coordinator)

Tools

MS Office

Job description

Mass General Brigham Incorporated in Somerville, MA seeks a Unit Coordinator to support patient flow and clinical staff. You will coordinate admissions, discharges, and transfers, and manage confidential patient information with a focus on exceptional customer service.

You will work with nursing on day-to-day operations, schedule tests and transport, and enter accurate EMR data. Strong communication and organizational skills are essential.