Patient Experience Advocate

Ausrad; Austin, Northern (TX, KY); Híbrido; USD 42 000 - 54 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

401(k) with employer offerings

Paid time off and holidays

Incentive programs

Telehealth benefits

Resumo da oferta

ARA Diagnostic Imaging in Dripping Springs seeks a Patient Care Advocate to greet patients, collect information, and provide clear guidance on exams and prep. You will support front-desk activities and maintain accurate records in a fast-paced outpatient environment.

The role emphasizes outstanding customer service, strong communication, and meticulous organization to ensure smooth patient flow and accurate data handling across the visit lifecycle.

Qualificações

• Excellent customer service and professional demeanor.
• Clear, tactful communication in writing and speech.
• Strong organization and attention to detail.
• Knowledge of medical reception tasks and procedures.
• Ability to handle confidential information accurately.

Responsabilidades

• Greet patients, determine visit type, and provide accurate information.
• Explain exams and prep information to patients.
• Prepare and maintain confidential patient records.
• Verify identity, insurance data, and exam authorization at check-in.
• Support billing processes with accurate information and efficiency.

Conhecimentos

Customer service

Interpersonal skills

Verbal & written communication

Organizational skills

Medical terminology

Formação académica

High School Diploma

Descrição da oferta de emprego

ARA Diagnostic Imaging in Dripping Springs seeks a Patient Care Advocate to greet patients, collect information, and provide clear guidance on exams and prep. You will support front-desk activities and maintain accurate records in a fast-paced outpatient environment.

The role emphasizes outstanding customer service, strong communication, and meticulous organization to ensure smooth patient flow and accurate data handling across the visit lifecycle.