Patient Access Specialist

Progressive Community Health Centers; Milwaukee (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

Progressive Community Health Centers in Milwaukee, WI, is hiring a Patient Service Representative for a full-time role. The PSR will focus on registration, scheduling, and patient flow optimization within the revenue cycle.

Responsibilities include greeting patients, confirming insurance details, collecting co-pays, and guiding patients to required services. Candidates should have a High School diploma or equivalent with about 1 year of healthcare experience.

Qualifications

• High School diploma or equivalent with 1 year healthcare experience.
• Working knowledge of Medicaid, Medicare, and commercial plans.
• Epic practice management system experience preferred but not required.

Responsibilities

• Greet and assist patients, register them, and collect demographics and insurance info.
• Schedule appointments, manage cancellations, and provide scheduling guidance.
• Verify insurance and collect co-pays, deductibles, and balances.
• Post payments and maintain accurate demographic data in the system.
• Support patient education and direct patients to appropriate departments.

Skills

Customer service

Data entry

Scheduling

Insurance verification

Education

High School diploma or equivalent

Tools

Epic EMR

Job description

Progressive Community Health Centers in Milwaukee, WI, is hiring a Patient Service Representative for a full-time role. The PSR will focus on registration, scheduling, and patient flow optimization within the revenue cycle.

Responsibilities include greeting patients, confirming insurance details, collecting co-pays, and guiding patients to required services. Candidates should have a High School diploma or equivalent with about 1 year of healthcare experience.