Patient Services & Billing Specialist

Hugh Chatham Health; Milwaukee (WI); On-site; USD 28,000 - 41,000; Part time

Benefits offered by this job

Benefits Eligible

Job summary

Advocate Health, via Aurora Medical Group in Milwaukee, is seeking a part-time Patient Service Representative to support ambulatory care teams with scheduling, registration and billing duties. The role emphasizes accurate patient records, compassionate customer service, and efficient billing processes for a high-volume environment.

You will work closely with providers and staff to ensure a smooth patient experience, manage payments, and facilitate communications.

Qualifications

• High school diploma or equivalent.
• One to two years related customer service experience.
• Experience handling difficult caller/customers/patients.

Responsibilities

• Provide efficient, high-quality patient services and billing information at time of service.
• Assist with scheduling, registration and billing tasks to support providers and the care team.
• Maintain accurate patient records and help ensure a seamless, compassionate experience for patients.

Skills

Customer service

Communication skills

Multitasking

High school diploma

Education

High school diploma or equivalent

Job description

Advocate Health, via Aurora Medical Group in Milwaukee, is seeking a part-time Patient Service Representative to support ambulatory care teams with scheduling, registration and billing duties. The role emphasizes accurate patient records, compassionate customer service, and efficient billing processes for a high-volume environment.

You will work closely with providers and staff to ensure a smooth patient experience, manage payments, and facilitate communications.