Evening Patient Access Specialist I – ED Registration

MercyOne; Cedar Falls (IA); On-site; USD 30,000 - 40,000; Part time

Job summary

A regional healthcare provider in Cedar Falls, IA is seeking a part-time Emergency Department Representative I. This role involves patient-focused customer service, processing registrations, insurance verifications, and ensuring compliance with healthcare regulations. Applicants should have at least one year of customer service experience, with a preference for experience in patient access and knowledge of medical terminology. The position requires working evening shifts and weekends, contributing to a compassionate approach to patient care.

Qualifications

• No experience required.
• Customer service experience preferred.
• Knowledge of medical terminology is an advantage.

Responsibilities

• Coordinate all patient registration activities welcoming patients effectively.
• Register patients for emergency department services ensuring accuracy.
• Verify insurance benefits collecting necessary deposits.
• Provide admitting documentation and discuss payment arrangements.

Skills

Customer service

Medical Terminology

Computer knowledge

Strong computer/keyboard skills

Education

1 year customer service experience

Job description

A regional healthcare provider in Cedar Falls, IA is seeking a part-time Emergency Department Representative I. This role involves patient-focused customer service, processing registrations, insurance verifications, and ensuring compliance with healthcare regulations. Applicants should have at least one year of customer service experience, with a preference for experience in patient access and knowledge of medical terminology. The position requires working evening shifts and weekends, contributing to a compassionate approach to patient care.