ED Patient Access Rep I - Part-Time (12-hr Days)

Trinity Health MI; Grand Rapids (MI); On-site; USD 30,000 - 40,000; Part time

Job summary

A non-profit healthcare provider located in Grand Rapids is seeking a Patient Access Rep 1 ED. This part-time role involves greeting patients, verifying demographic and insurance details, and enhancing patient experiences in an Emergency Room. To qualify, applicants need a high school diploma, preferably with experience in a healthcare setting. Strong communication and data entry skills are essential. The position includes a rotating weekend schedule and is focused on compassionate, patient-centered care.

Qualifications

• High school diploma required, Associate’s Degree preferred.
• One year of applicable experience in a healthcare provider or payer environment preferred.
• Must have basic computer skills and knowledge of medical terminology preferred.

Responsibilities

• Greet patients and family members in an Emergency Room setting.
• Obtain and verify demographic, clinical, financial and insurance information.
• Enhance the patient experience through face-to-face interactions.

Skills

Data entry skills (50–60 keystrokes per minute)

Excellent communication (verbal and written)

Interpersonal skills

Time management skills

Education

High school diploma

Associate’s Degree or equivalent

Tools

Various software programs

Job description

A non-profit healthcare provider located in Grand Rapids is seeking a Patient Access Rep 1 ED. This part-time role involves greeting patients, verifying demographic and insurance details, and enhancing patient experiences in an Emergency Room. To qualify, applicants need a high school diploma, preferably with experience in a healthcare setting. Strong communication and data entry skills are essential. The position includes a rotating weekend schedule and is focused on compassionate, patient-centered care.