Emergency Department Registration Specialist II (Per Diem)

RWJBarnabas Health; Hamilton (NJ); On-site; USD 30,000 - 43,000; Part time

Job summary

RWJBarnabas Health is seeking an Emergency Department Patient Access Representative II to accurately register patients presenting to the ED. You will ensure timely, courteous service while maintaining compliance with hospital and payer requirements.

You serve as the first point of contact for patients and families, providing support during stressful situations. The role requires a high school diploma (associate degree preferred) and experience in registration or healthcare clerical work.

Qualifications

• High school diploma or equivalent required.
• Minimum of 1 year of registration, patient access, or healthcare clerical experience preferred.
• Associate degree preferred.
• Knowledge of medical terminology and insurance verification.
• Proficiency in Epic or comparable EMR system.

Responsibilities

• Completes timely and accurate registration of ED patients, including demographic, insurance, and guarantor information.
• Verifies insurance eligibility and benefits at time of service.
• Obtains signatures for consent, HIPAA, and financial documents.
• Collects co-payments, deductibles, and outstanding balances when appropriate.
• Greets patients, families, and visitors in a professional, compassionate manner.
• Explains registration processes and hospital policies clearly to patients.

Skills

Customer service

Healthcare terminology

Insurance verification

EMR systems

Communication

Education

High school diploma or equivalent

Associate degree

Tools

Epic EMR

Job description

RWJBarnabas Health is seeking an Emergency Department Patient Access Representative II to accurately register patients presenting to the ED. You will ensure timely, courteous service while maintaining compliance with hospital and payer requirements.

You serve as the first point of contact for patients and families, providing support during stressful situations. The role requires a high school diploma (associate degree preferred) and experience in registration or healthcare clerical work.