Evening ED Registration & Patient Access

MercyOne Medical Group; Davenport (IA); Sur place; USD 21 000 - 30 000; Temps partiel

Résumé du poste

MercyOne Genesis is seeking an Emergency Department Registrar to support patient-focused customer service and registration processes in Davenport, IA. This entry-level role covers outpatient and/or inpatient registration, insurance verification, and collecting payments, with a focus on HIPAA and regulatory compliance.

You will join a team dedicated to efficient patient access and high-quality service in a leading health system, working an evening shift with weekend and holiday coverage as needed.

Qualifications

• Entry level position.
• Minimum one (1) year customer service experience.
• Patient Access experience preferred.

Responsabilités

• Coordinate patient registration activities with greeting patients and families.
• Process patient registration efficiently and courteously.
• Obtain accurate demographics and insurance information.
• Pre-register patients and contact pre-certification agencies when appropriate.
• Obtain necessary consents and serve as initial contact for patients.
• Register patients for ED services or hospital visits.
• Verify insurance benefits and collect deposits and co-payments.
• Provide admitting documentation to clinical staff and discuss payment arrangements.
• Ensure compliance with HIPAA, EMTALA, CMS and JCAHO guidelines.

Connaissances

Medical Terminology

CHAT

Computer knowledge

Keyboarding skills

Description du poste

MercyOne Genesis is seeking an Emergency Department Registrar to support patient-focused customer service and registration processes in Davenport, IA. This entry-level role covers outpatient and/or inpatient registration, insurance verification, and collecting payments, with a focus on HIPAA and regulatory compliance.

You will join a team dedicated to efficient patient access and high-quality service in a leading health system, working an evening shift with weekend and holiday coverage as needed.