Evening Patient Access & Registration Specialist

MedStar Health; Washington (District of Columbia); On-site; USD 25,761 - 45,075; Full time

Job summary

MedStar Health in Washington, DC, seeks a Patient Access Specialist in Imaging Services for front-end registration, scheduling, and billing support. This full-time evening shift role focuses on accurate data entry, patient communication, and timely processing of payments.

Ideal candidates have strong customer service skills, attention to detail, and familiarity with EHR systems in a hospital setting.

Qualifications

• High School Diploma or GED required; an Associate's degree is preferred.
• 1-2 years customer service or medical office experience preferred.
• Knowledge of medical terminology and EHR systems is beneficial.

Responsibilities

• Assist patients with arrival/check-in and check-out, verify identity and collect demographics.
• Enter and verify scheduling, insurance, and financial information in billing systems.
• Communicate with clinical staff and ensure timely status updates of appointments.

Skills

Interpersonal communication

Customer service

Medical terminology

Office software

Education

High School Diploma or GED

Associate's degree preferred

Tools

IDX / GE Centricity

Electronic Health Record (EHR) systems

Job description

MedStar Health in Washington, DC, seeks a Patient Access Specialist in Imaging Services for front-end registration, scheduling, and billing support. This full-time evening shift role focuses on accurate data entry, patient communication, and timely processing of payments.

Ideal candidates have strong customer service skills, attention to detail, and familiarity with EHR systems in a hospital setting.