Evening Patient Access Coordinator

Rochester Regional Health; United States; On-site; USD 25,000 - 28,000; Full time

Job summary

Rochester Regional Health invites applications for an Access Associate at Unity Hospital in Rochester, NY. You will serve as the first point of contact, greeting patients, handling check-in/check-out, and processing payments with a warm, inviting demeanor.

Responsibilities include managing incoming calls, registering patients, verifying insurance, and assisting with precertifications when applicable, as well as collecting payments.

Qualifications

• 2 year degree or equivalent combination of education and work experience preferred
• Intermediate computer skills
• Excellent customer service and communication skills

Responsibilities

• Customer Service. Manage incoming calls while providing necessary information; greeting patients providing direction as needed and scheduling patient appointments
• Registration & Verification. Complete the registration process for patients as defined by departmental policy; verify insurance eligibility/coverage and obtain necessary precertification/authorization when applicable
• Billing & Payments. Collect and process payments when applicable

Skills

Intermediate computer skills

Customer service

Education

2 year degree or equivalent combination of education and work experience

Job description

Rochester Regional Health invites applications for an Access Associate at Unity Hospital in Rochester, NY. You will serve as the first point of contact, greeting patients, handling check-in/check-out, and processing payments with a warm, inviting demeanor.

Responsibilities include managing incoming calls, registering patients, verifying insurance, and assisting with precertifications when applicable, as well as collecting payments.