Evening Patient Access & Billing Specialist

TuftsMedicine, Inc.; Lowell (MA); On-site; USD 57,653,000 - 72,065,000; Full time

Job summary

Tufts Medicine is seeking an on-site Patient Access Associate at Lowell General Hospital - Saints Campus Emergency Department. The role focuses on revenue cycle tasks, pre-registration, and insurance verification to facilitate timely clinical services. Training during first weeks may occur days/evenings/weekends as needed.

Strong customer service and data-entry skills are essential. The position emphasizes accurate data capture, financial clearance, and coordination with physicians and billing

Qualifications

• High school diploma or equivalent.
• 1 year of experience in customer service/hospital registration/insurance.
• Experience with EHR and medical terminology is preferred.

Responsibilities

• Perform pre-registration tasks for patients prior to service.
• Collect demographic, financial, and insurance information.
• Explain consent and authorization requirements clearly to patients.
• Post payments and manage patient financial information in the system.

Skills

Data entry

Excel familiarity

EHR knowledge

Customer service

Medical terminology

Education

High school diploma or equivalent

Job description

Tufts Medicine is seeking an on-site Patient Access Associate at Lowell General Hospital - Saints Campus Emergency Department. The role focuses on revenue cycle tasks, pre-registration, and insurance verification to facilitate timely clinical services. Training during first weeks may occur days/evenings/weekends as needed.

Strong customer service and data-entry skills are essential. The position emphasizes accurate data capture, financial clearance, and coordination with physicians and billing