Evening & Overnight Front Desk Concierge (Part-Time)

American Chemical Society; Minneapolis (MN); On-site; USD 28,000 - 30,000; Part time

Benefits offered by this job

Shift differential pay

Evening/overnight shifts

Job summary

The American Cancer Society is seeking a part‑time Concierge at our Hope Lodge in Minneapolis, MN. You will welcome guests, manage check‑in/out, and coordinate transportation while delivering excellent guest services.

Evening and overnight shifts are available, typically under 20 hours per week and not eligible for benefits. The role includes shift differential pay and requires strong communication skills and flexibility to assist guests as needed.

Qualifications

• High School Diploma or Equivalent.
• Minimum 1 year of Customer Service Experience.
• Hospitality/customer service background preferred.

Responsibilities

• Greet guests and manage check-in/out procedures (30%).
• Provide information about lodge amenities and resources (20%).
• Coordinate transportation and EMPOWER Program services (15%).
• Respond to guest requests, concerns, and emergencies (15%).
• Maintain front desk records and organize area (10%).
• Monitor lobby security and safety protocols (10%).

Skills

Customer service

Communication

MS Office

Phone system

Multitasking

Flex hours

Education

HS Diploma

Tools

Microsoft Office

Multi-line phone system

Job description

The American Cancer Society is seeking a part‑time Concierge at our Hope Lodge in Minneapolis, MN. You will welcome guests, manage check‑in/out, and coordinate transportation while delivering excellent guest services.

Evening and overnight shifts are available, typically under 20 hours per week and not eligible for benefits. The role includes shift differential pay and requires strong communication skills and flexibility to assist guests as needed.