Part-Time Front Desk Concierge: Guest Services & Safety

American Cancer Society, Inc.; St. Louis (MO); On-site; USD 26,174 - 31,684; Part time

Benefits offered by this job

Paid time off

Medical benefits

Retirement benefits

Wellness programs

Professional development

Job summary

The American Cancer Society, Inc. seeks a part-time Concierge for our Hope Lodge in St. Louis, MO.

The role is a first-contact position, handling front desk tasks, guest inquiries, and logistics with shifts primarily under 20 hours per week and no benefits eligibility. Responsibilities include greeting guests, checking in/out, providing information on lodge amenities, coordinating transportation, and supporting safety and security at the lobby.

Qualifications

• High School Diploma or equivalent required; hospitality/customer service training is a plus.
• Minimum 1 year of customer service experience preferred.
• Strong communication and interpersonal abilities are essential.

Responsibilities

• Greet guests and manage check-in/check-out procedures.
• Provide information about lodge amenities and resources.
• Coordinate transportation and EMPOWER Program services and schedules.
• Respond to guest requests, concerns, and emergencies.
• Maintain organized front desk area and guest records.
• Monitor lobby security and enforce safety protocols.

Skills

Communication skills

Multitasking

MS Office

Multi-line phone systems

Customer service

Problem solving

Flexible hours

Education

High School Diploma

Hospitality/Customer service training a plus

Job description

The American Cancer Society, Inc. seeks a part-time Concierge for our Hope Lodge in St. Louis, MO.

The role is a first-contact position, handling front desk tasks, guest inquiries, and logistics with shifts primarily under 20 hours per week and no benefits eligibility. Responsibilities include greeting guests, checking in/out, providing information on lodge amenities, coordinating transportation, and supporting safety and security at the lobby.