Evening & Overnight Front Desk Concierge

Emprime Solutions; Philadelphia (Philadelphia County); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Company parties

Job summary

A professional concierge service provider is seeking a reliable Concierge to support residents and guests during evening and overnight hours. The role involves excellent customer service, managing front desk operations, and ensuring a safe environment. Ideal candidates should have previous customer service experience, strong communication skills, and the ability to work during overnight shifts. A focus on professionalism and reliability is required, along with basic computer skills.

Qualifications

• Previous customer service, hospitality, or concierge experience preferred.
• Strong communication and interpersonal skills.
• Ability to work overnight and evening shifts.
• Reliable, punctual, and professional.
• Basic computer and phone system skills.
• Ability to remain alert and attentive during overnight hours.

Responsibilities

• Greet and assist residents, guests, and visitors in a professional manner.
• Manage front desk operations during assigned shifts.
• Answer phone calls and respond to inquiries.
• Monitor building access and follow security procedures.
• Assist with package handling, logging, and notifications.
• Respond to resident requests and coordinate with management or maintenance when needed.
• Maintain accurate logs and shift reports.
• Follow emergency procedures when necessary.

Skills

Customer service experience

Strong communication skills

Problem-solving skills

Multitasking skills

Job description

A professional concierge service provider is seeking a reliable Concierge to support residents and guests during evening and overnight hours. The role involves excellent customer service, managing front desk operations, and ensuring a safe environment. Ideal candidates should have previous customer service experience, strong communication skills, and the ability to work during overnight shifts. A focus on professionalism and reliability is required, along with basic computer skills.