Overnight Front Desk Concierge – Guest Services

Planned Companies; Philadelphia (Philadelphia County); In loco; USD 21.000 - 29.000; Part-time

Vantaggi offerti da questo lavoro

Medical, dental, vision benefits

401K with employer match

Descrizione del lavoro

Planned Companies is seeking an Overnight Concierge/Front Desk Associate in Philadelphia to greet tenants, guests, and vendors, provide directions, and coordinate services for a premium building experience.

This part-time role requires at least 3 years of customer service, excellent communication, and the ability to lift up to 50 lbs. Knowledge of local attractions and a friendly, proactive approach are essential for success.

Competenze

• 3+ years of customer service experience.
• Excellent written and verbal communication and basic computer skills.
• Knowledge of local attractions and establishments.
• Polite, friendly, self-assured and able to multitask with good time-management.

Mansioni

• Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.
• Develop and maintain relationships with tenants to provide individualized experiences.
• Scheduling reservations and appointments at restaurants, hotels, and entertainment venues.
• Planning and organizing on-site events.
• Provide direction, referrals and help access local entertainment, dining, retail shopping, sporting events, tourist attractions and car services.
• Document, secure and track mail, deliveries, and vendor services at designated areas.
• Answer phones, monitor lobby and manage keys & access cards.

Conoscenze

Customer service

Strumenti

Computer literacy

Descrizione del lavoro

Planned Companies is seeking an Overnight Concierge/Front Desk Associate in Philadelphia to greet tenants, guests, and vendors, provide directions, and coordinate services for a premium building experience.

This part-time role requires at least 3 years of customer service, excellent communication, and the ability to lift up to 50 lbs. Knowledge of local attractions and a friendly, proactive approach are essential for success.