Evening & Overnight Front Desk Agent — Flexible Scheduling

The Ruby Hotel & Bar; Round Rock (TX); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Competitive pay

Flexible scheduling

Employee discounts

Opportunities for advancement

Health Insurance

PTO

Vision & Dental

Job summary

The Ruby Hotel & Bar in Round Rock, TX is seeking a part-time Front Desk Agent to warmly welcome guests, handle check-in/out, reservations, and provide information on rooms, rates, and amenities. You will be the first point of contact and ensure a delightful stay through friendly, professional service.

Shifts are primarily afternoon/evening and overnight. The ideal candidate has strong communication, multitasking ability, and a customer-focused mindset, with previous hotel experience preferred.

Qualifications

• Previous hotel/front desk experience preferred.
• Customer service attitude.
• Clear oral and written communication required.
• Ability to work under stress and manage high-pressure situations.

Responsibilities

• Complete check-in and check-out procedures.
• Oversee reservations via online channels and phone.
• Handle payments and verify IDs/credit cards.
• Inform guests about payment methods, rates, and amenities.
• Welcome guests and assign rooms.
• Provide information on rooms, rates, and hotel services.
• Respond promptly to guest concerns professionally.
• Collaborate with housekeeping as needed.
• Upsell facilities and services when appropriate.
• Maintain updated bookings and payments records.

Skills

Communication skills

Interpersonal skills

Multitasking

Office equipment

Office software

Customer service

Attention to detail

Problem solving

Job description

The Ruby Hotel & Bar in Round Rock, TX is seeking a part-time Front Desk Agent to warmly welcome guests, handle check-in/out, reservations, and provide information on rooms, rates, and amenities. You will be the first point of contact and ensure a delightful stay through friendly, professional service.

Shifts are primarily afternoon/evening and overnight. The ideal candidate has strong communication, multitasking ability, and a customer-focused mindset, with previous hotel experience preferred.