Evening On-Site Shelter Safety & Crisis Advocate

Houston-Area-Women; Houston (TX); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) with company match

Paid vacation & holidays

Job summary

Houston Area Women’s Center is seeking a Residential Advocate to oversee safety for the Flagship Campus, monitor entrances, route calls, and provide crisis intervention and referrals. The role requires coordinating with staff, mentors, case managers, and hotline advocates to support clients while ensuring secure, respectful operations on site.

The position is full-time, on-site with some local travel, offering comprehensive benefits and a starting hourly rate of $17.02.

Qualifications

• High school diploma or equivalent required.
• Experience in customer service, admin support, or nonprofit setting preferred.
• Bilingual in Spanish and English strongly preferred.

Responsibilities

• Monitor security systems and authorize shelter access for clients, staff, and volunteers.
• Manage access cards for clients, staff and visitors using EMERGE security program.
• Maintain Daily Activity report and perform shelter operations including card issuance.
• Enforce residential guidelines and provide crisis intervention and information/referrals.
• Provide administrative support such as relaying messages and resource referrals.
• Assist in conflict resolution and model positive communication and self-restraint.

Skills

Communication

Organization

Multitasking

Microsoft Office

Independent work

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Houston Area Women’s Center is seeking a Residential Advocate to oversee safety for the Flagship Campus, monitor entrances, route calls, and provide crisis intervention and referrals. The role requires coordinating with staff, mentors, case managers, and hotline advocates to support clients while ensuring secure, respectful operations on site.

The position is full-time, on-site with some local travel, offering comprehensive benefits and a starting hourly rate of $17.02.