Part-Time Crisis Response Advocate: Hospital Hotline

Houston Area Women's Center; Houston (TX); Hybrid; USD 18,000 - 20,000; Part time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) with employer match

Vacation and sick leave

Holiday pay

Job summary

The Houston Area Women's Center seeks a Part-time Crisis Response Advocate to provide crisis intervention, emotional support, safety planning, hospital accompaniment, and helpline/chat services to survivors.

This role is part-time, weekends, 7 a.m.–6 p.m., totaling 20 hours weekly, with a hybrid work model and 100% local travel for hospital accompaniment as needed. Benefits include comprehensive health and retirement plans, plus time away from work programs.

Qualifications

• Bachelor’s degree in Social Sciences, Psychology, Counseling, Public Health, Sociology, Social Work or Criminal Justice.
• Two years of experience in a social services setting or comparable.
• English or English/Spanish bilingual preferred.
• Proficiency in Microsoft Office and internal database systems.
• Valid Texas driver’s license with reliable transportation for off-site visits.

Responsibilities

• Provide crisis intervention, emotional support, and information/referral to survivors.
• Hospitals accompaniment, 24/7 hotline and chat support as needed.
• Conduct danger assessment and safety planning for high-risk cases.
• Coordinate shelter placement and transportation with Shelter team.
• Attend monthly trainings and report suspected abuse when appropriate.
• Maintain inventory of information packets and clothing for clients.

Skills

Attention to detail

Professional communication

Microsoft Excel

Microsoft Outlook

Information & referral

Education

Bachelor’s Degree in Social Sciences Psychology Counseling Public Health Sociology Social Work Criminal Justice

Tools

Excel

Outlook

Internal database programs

Job description

The Houston Area Women's Center seeks a Part-time Crisis Response Advocate to provide crisis intervention, emotional support, safety planning, hospital accompaniment, and helpline/chat services to survivors.

This role is part-time, weekends, 7 a.m.–6 p.m., totaling 20 hours weekly, with a hybrid work model and 100% local travel for hospital accompaniment as needed. Benefits include comprehensive health and retirement plans, plus time away from work programs.