Evening/Night Care Coordination Specialist

University of Texas MD Anderson Cancer Center; Houston (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical benefits (zero premium)

Dental, Vision, Life, AD&D, and Disabi

Paid Time Off and leave accruals

Tuition Assistance Program

Pension/Retirement plans

Health Savings Account

Wellness and employee programs

Job summary

The University of Texas MD Anderson Cancer Center in Houston, TX is hiring a Patient Services Coordinator to coordinate and schedule patient appointments, tests, and treatments. The role supports the multidisciplinary care team and ensures smooth patient flow.

Requirements include a High school diploma and 3 years of healthcare customer service experience. Evening/Night shifts are available; candidates must work 40 hours per week with rotating weekends and holidays.

Qualifications

• High school diploma or equivalent required.
• Three years of customer service experience in a healthcare setting required.

Responsibilities

• Coordinate and schedule patient appointments.
• Schedule provider appointments, diagnostic tests, procedures, and treatments.
• Prepare and maintain daily appointment templates and/or patient records in One Connect.
• Communicate all pertinent information to families, physicians, team members, and other patient care areas.
• Prepare patient materials and documentation according to established procedures.
• Collect co-payments and validate patient insurance and demographics.
• Update payment and patient information; reconcile One Connect cash drawer daily.
• Perform validation of the Medicare Secondary Payer Questionnaire (MSPQ).
• Ensure coordination of benefits and assignment of Hospital Account Record (HAR).
• Follow standard operating procedures for institution and center.
• Protect the security and confidentiality of patient information at all times.

Skills

Customer service

Healthcare setting

Attention to detail

Education

High school diploma or equivalent

Three years customer service experience

Job description

The University of Texas MD Anderson Cancer Center in Houston, TX is hiring a Patient Services Coordinator to coordinate and schedule patient appointments, tests, and treatments. The role supports the multidisciplinary care team and ensures smooth patient flow.

Requirements include a High school diploma and 3 years of healthcare customer service experience. Evening/Night shifts are available; candidates must work 40 hours per week with rotating weekends and holidays.