Onsite Clinic Scheduling & Patient Services Coordinator

UT MD Anderson; Houston (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

The University of Texas MD Anderson Cancer Center in Houston is seeking a Patient Services Coordinator for on-site duties in the Hematology/Inpatient area. You will coordinate patient scheduling, manage clinic flow, and assist with charge capture and managed care processes.

The ideal candidate has a high school diploma and 3 years of relevant experience; an Associate's Degree is preferred. You must be comfortable working with kids and maintain confidentiality while delivering excellent customer

Qualifications

• Required: High School Diploma or Equivalent
• Preferred: Associate's Degree
• Minimum 3 years Relevant work experience; additional education may substitute for required experience

Responsibilities

• Interpret and coordinate physician orders to schedule diagnostic tests, procedures, treatments, and appointments.
• Clearly and accurately convey appointment information to patients in person, by telephone, or in writing.
• Manage, monitor, and facilitate completion of the patient scheduling process to ensure clinic efficiency and high-quality patient care.
• Receive multiple telephone calls from internal/external customers and route them appropriately while taking accurate messages.
• Maintain confidentiality and security of patient information at all times and provide appropriate customer service.
• Maintain a highly professional and positive attitude and seek additional tasks as needed.
• Other duties as assigned.

Skills

Patient scheduling

Communication

Time management

Customer service

Education

High School Diploma or Equivalent

Associate's Degree

Job description

The University of Texas MD Anderson Cancer Center in Houston is seeking a Patient Services Coordinator for on-site duties in the Hematology/Inpatient area. You will coordinate patient scheduling, manage clinic flow, and assist with charge capture and managed care processes.

The ideal candidate has a high school diploma and 3 years of relevant experience; an Associate's Degree is preferred. You must be comfortable working with kids and maintain confidentiality while delivering excellent customer