Evening Mental Health Support Specialist

UMass Memorial Health; Worcester (MA); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Signing bonus potential

Job summary

UMass Memorial Health, a premier health system in Central Massachusetts, is seeking a patient-focused role within its mental health unit. The position involves providing direct patient care, participating in treatment planning, and supporting safety through vigilant monitoring and documentation.

Responsibilities include vital signs, routine tests, ensuring a therapeutic environment, and collaborating with R.N. to deliver high-quality care.

Qualifications

• High school diploma or equivalent.
• Current Basic Life Support or Heart Saver certification required within one month as a condition of employment.
• One year of relevant patient support experience.
• English language proficiency is required for clear communication with patients and staff.

Responsibilities

• Participate as a member of the mental health team on inpatient and/or outpatient units.
• Provide direct patient care and assist with treatment planning and documentation.
• Perform vital signs, EKGs, phlebotomy, and other procedures as directed by R.N.
• Maintain patient safety and aid in de-escalation as needed.
• Assist in maintaining logs and patient care charts and participate in staff meetings.

Skills

Patient care

Communication

Teamwork

English proficiency

Education

High school diploma or equivalent

Tools

Basic Life Support certification

Medical terminology

Computer skills

Job description

UMass Memorial Health, a premier health system in Central Massachusetts, is seeking a patient-focused role within its mental health unit. The position involves providing direct patient care, participating in treatment planning, and supporting safety through vigilant monitoring and documentation.

Responsibilities include vital signs, routine tests, ensuring a therapeutic environment, and collaborating with R.N. to deliver high-quality care.