Evening Mental Health Associate - Sign-On Bonus

UMass Memorial Health; Main South (MA); On-site; USD 28,000 - 39,000; Full time

Job summary

UMass Memorial Health in Massachusetts seeks a patient support professional to join the Mental Health Team. You will assist in clinical routines, monitor patient safety, and help run group activities while coordinating with nursing staff to ensure quality care for patients and families.

The role emphasizes clear English communication, compassionate interaction, and reliable teamwork in a fast-paced hospital setting with an evening schedule. A strong fit will contribute to patient wellbeing daily.

Qualifications

• High school diploma or equivalent.
• Current Basic Life Support or Heart Savor certification within one month as a condition of employment.
• One year of relevant patient support experience.
• Must read, write and communicate in English clearly.
• Effective interpersonal and cross-cultural communication skills.

Responsibilities

• Serve as a member of the Mental Health Team, supporting patients, families and staff.
• Provide timely communication to the RN regarding observations; record data.
• Maintain patient safety through safety checks and de-escalation techniques.
• Lead or co-lead groups and supervise recreational activities.
• Assist in medical emergencies as directed by the RN.
• Obtain and record vital signs and basic measurements.
• Document daily progress notes and group notes.

Skills

English communication

Patient support experience

Education

High school diploma or equivalent

Associate degree (preferred)

Job description

UMass Memorial Health in Massachusetts seeks a patient support professional to join the Mental Health Team. You will assist in clinical routines, monitor patient safety, and help run group activities while coordinating with nursing staff to ensure quality care for patients and families.

The role emphasizes clear English communication, compassionate interaction, and reliable teamwork in a fast-paced hospital setting with an evening schedule. A strong fit will contribute to patient wellbeing daily.