Mental Health Support Specialist

C100 UMass Memorial Medical Center, Inc.; United States; On-site; USD 43,000 - 68,000; Full time

Benefits offered by this job

Signing bonus

Job summary

UMass Memorial Health is seeking a compassionate mental health support professional to join their inpatient/outpatient teams. You will assist with treatment planning, patient monitoring, and group activities, working under RN supervision.

The role emphasizes safety, clear communication with the nursing team, and maintaining therapeutic environments to support patient recovery. Join a large health system serving Central Massachusetts.

Qualifications

• High school diploma or equivalent required.
• Current Basic Life Support (BLS) or HeartSaver certification required within one month of employment.
• Associates Degree preferred.
• One year of relevant patient support experience.
• Able to read, write, and communicate in English clearly.

Responsibilities

• Provides direct patient care including treatment planning anddocumentation.
• Maintains patient safety through safety checks and de-escalation techniques.
• Records vital signs and related measurements.
• Performs tests/procedures such as EKGs and phlebotomy as directed by RN.
• Documents progress notes and group notes per policy.
• Supports R.N. in medical and psychiatric interventions and patient comfort.

Skills

Interpersonal skills

English communication

Problem solving

Education

High school diploma or equivalent

Associates Degree

Job description

UMass Memorial Health is seeking a compassionate mental health support professional to join their inpatient/outpatient teams. You will assist with treatment planning, patient monitoring, and group activities, working under RN supervision.

The role emphasizes safety, clear communication with the nursing team, and maintaining therapeutic environments to support patient recovery. Join a large health system serving Central Massachusetts.