Inpatient Mental Health Care Specialist

UMass Memorial Health; Marlborough (MA); On-site; USD 21,779 - 39,192; Full time

Benefits offered by this job

Signing bonus

Job summary

UMass Memorial Health is seeking a non-exempt, inpatient Mental Health team member for mixed shifts in Massachusetts. The role supports patients, families and staff, with clear communication and safety checks. CPR certification and restraint training are required on or soon after hire.

The position emphasizes teamwork, safety, policy adherence, and respectful care within a busy inpatient environment. A signing bonus may be available, discussed during interview.

Qualifications

• Ability to read, write and communicate in English in a clear and concise manner.
• Must have effective interpersonal skills to provide respectful, culturally and age-appropriate communication with patients, staff, visitors and others.
• Must demonstrate effective problem-solving abilities for routine situations.

Responsibilities

• Serves as a member of the Mental Health Team and serves both internal and external customers including patients, families, nurses, physicians and other colleagues who support the delivery of care and services.
• Provides clear, timely communication to the units licensed nurses regarding observations and changes seen in the patient. Records behavioral data on appropriate data sheets and the electronic medical record.
• Maintains patient safety by performing patient safety checks, environmental safety rounds, utilizing fall prevention alternative devices/strategies as directed.
• Effectively utilizes de-escalation and calming tools and strategies and follows the Restraint Policy standards when caring for a restrained patient.
• Participates and shares responsibility for the development and maintenance of a safe and therapeutic environment.
• Complies with established departmental policies, procedures and objectives.
• Attends variety of meetings, conferences, seminars as required or directed.
• Demonstrates use of Quality Improvement in daily operations.
• Complies with all health and safety regulations and requirements.
• Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
• Maintains, regular, reliable, and predictable attendance.
• Performs other similar and related duties as required.

Skills

English communication

Interpersonal skills

Problem solving

Education

High school diploma or equivalent

CPR certification (American Heart Association)

Avade 2 (restraint) training

Job description

UMass Memorial Health is seeking a non-exempt, inpatient Mental Health team member for mixed shifts in Massachusetts. The role supports patients, families and staff, with clear communication and safety checks. CPR certification and restraint training are required on or soon after hire.

The position emphasizes teamwork, safety, policy adherence, and respectful care within a busy inpatient environment. A signing bonus may be available, discussed during interview.