Evening Mental Health Associate — Co-Occurring Care & Group Leader

UMass Memorial Health; Webster (MA); On-site; USD 20,664 - 37,195; Full time

Job summary

UMass Memorial Health in Massachusetts is seeking a patient care professional to join the Mental Health Team. You will support patients, families, nurses, physicians, and colleagues by delivering timely observations and documenting changes in the EMR.

Responsibilities include maintaining a safe therapeutic environment, using de‑escalation techniques, leading group activities, and coordinating with care teams.

Qualifications

• High school graduate or equivalent.
• American Heart Association certification for health care provider CPR required upon hire or during orientation and every two years thereafter.
• Avade 2 (restraint) training completion required within 30 days of hire.
• Associate's degree preferred.
• Medical terminology and computer skills preferred.

Responsibilities

• Serves as a member of the Mental Health Team and serves both internal and external customers including patients, families, nurses, physicians and other colleagues who support the delivery of care and services.
• Provides clear, timely communication to the units licensed nurses regarding observations and changes seen in the patient. Records behavioral data on appropriate data sheets and the electronic medical record.
• Maintains patient safety by performing patient safety checks, environmental safety rounds, utilizing fall prevention alternative devices/strategies as directed.
• Effectively utilizes de‑escalation and calming tools and strategies and follows the Restraint Policy standards when caring for a restrained patient.
• Participates and shares responsibility for the development and maintenance of a safe and therapeutic environment.
• Serves as a leader or co‑leader for group activities such as goal‑setting group, dual diagnosis groups, various activity groups, and structuring and supervising recreational activities. Handles routine situations and must request assistance from identified resources when more direction is needed.

Skills

English proficiency

Interpersonal skills

Problem solving

Communication

Education

High school diploma

Associate's degree preferred

Job description

UMass Memorial Health in Massachusetts is seeking a patient care professional to join the Mental Health Team. You will support patients, families, nurses, physicians, and colleagues by delivering timely observations and documenting changes in the EMR.

Responsibilities include maintaining a safe therapeutic environment, using de‑escalation techniques, leading group activities, and coordinating with care teams.