Evening Lounge Beverage Specialist

Hyatt Hotels Corporation; San Francisco (CA); In loco; USD 23.000 - 33.000; Tempo pieno

Vantaggi offerti da questo lavoro

Free Room Nights

Medical, Prescription, Dental, and Vis

Paid vacation, sick days, and holidays

Tuition Reimbursement

Employee Stock Purchase Plan

Discounts at various retailers - Apple

Descrizione del lavoro

Hyatt Regency San Francisco is seeking a polished, energetic Lounge Beverage Server to join Eclipse Kitchen & Bar. This role involves delivering attentive beverage and food service in a dynamic, high-volume lounge environment within the hotel’s atrium.

The position is evening-focused, with no guaranteed weekly schedule, and requires strong guest service skills. The role is covered by a Collective Bargaining Agreement, with a pay rate of $20.26 per hour.

Competenze

• Minimum 3 years of restaurant, lounge, hotel, or hospitality service experience.
• Previous cocktail, wine, and food service experience preferred.
• Strong understanding of lounge and beverage service.
• Ability to work efficiently and confidently in a high-volume lounge environment.
• Excellent guest service and communication skills.
• Professional, polished, and guest-focused demeanor.
• Food handler certification or ability to obtain required certification.
• Responsible Beverage Service certification or ability to obtain required certification.
• Reliable, dependable, and committed to assigned on-call shifts.
• Consistent evening availability is required.

Mansioni

• Provide attentive, polished, and professional beverage and food service to guests in Eclipse Lounge.
• Greet guests warmly and create a welcoming, personable lounge experience.
• Take beverage and food orders accurately and communicate special requests, allergies, and dietary needs to the appropriate colleagues.
• Serve cocktails, wine, beer, non-alcoholic beverages, and food items according to hotel standards.
• Maintain strong knowledge of Eclipse’s beverage offerings, including signature cocktails, California wines, beer, and alternative non-alcoholic beverages.
• Assist guests with menu questions and provide appropriate recommendations based on preferences.
• Monitor assigned tables and anticipate guest needs throughout the experience.
• Maintain table presentation by clearing used glassware and dishes, refreshing beverages, and keeping guest areas clean and organized.
• Coordinate closely with bartenders, hosts, culinary colleagues, and other Food & Beverage team members to ensure smooth service.
• Maintain cleanliness and organization of assigned service stations and lounge areas.
• Process guest checks accurately and follow established payment, room charge, and cash-handling procedures.
• Follow responsible alcohol service requirements and all hotel food safety and sanitation procedures.
• Communicate guest concerns, service opportunities, and operational issues to the appropriate leader.
• Assist with opening, closing, and side work responsibilities as assigned.
• Support the team during periods of high volume, special events, and changing business needs.
• Maintain a professional appearance and positive attitude throughout the shift.
• Perform other lounge and Food & Beverage duties as assigned.

Conoscenze

Restaurant hospitality experience

Customer service

Teamwork

Descrizione del lavoro

Hyatt Regency San Francisco is seeking a polished, energetic Lounge Beverage Server to join Eclipse Kitchen & Bar. This role involves delivering attentive beverage and food service in a dynamic, high-volume lounge environment within the hotel’s atrium.

The position is evening-focused, with no guaranteed weekly schedule, and requires strong guest service skills. The role is covered by a Collective Bargaining Agreement, with a pay rate of $20.26 per hour.