Evening Logistics Coordinator – Freight Planning & Service

Venture Logistics, LLC; Cicero (IL); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Competitive Pay

Career advancement opportunities

Paid Holidays

401K with company match from day 1

Medical, Dental, Vision

Job summary

Venture Logistics, LLC in Illinois is seeking a dedicated Customer Service Representative to build and maintain productive relationships with customers, respond to their needs, and support daily operations during the 2:00 PM to 10:00 PM shift.

You will book freight, coordinate with planning, and ensure timely updates to customers while maintaining accurate data in the TMS. The role emphasizes teamwork, problem-solving, and a client-first approach to sustain growth and satisfaction.

Qualifications

• High School Diploma or equivalent.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced, high-volume environment.
• Strong problem-solving and data-entry abilities.

Responsibilities

• Foster relationships with customers to ensure long-term growth.
• Book freight promptly to keep drivers moving and reduce layovers.
• Coordinate with planning to book freight in advance.
• Identify potential service issues and coordinate resolution.
• Communicate status updates to customers and log data in the system.

Skills

Customer service

Communication

Team collaboration

Problem solving

Data entry

Education

High School Diploma or equivalent

Tools

Microsoft Office (Word/Excel)

Job description

Venture Logistics, LLC in Illinois is seeking a dedicated Customer Service Representative to build and maintain productive relationships with customers, respond to their needs, and support daily operations during the 2:00 PM to 10:00 PM shift.

You will book freight, coordinate with planning, and ensure timely updates to customers while maintaining accurate data in the TMS. The role emphasizes teamwork, problem-solving, and a client-first approach to sustain growth and satisfaction.